The following terms and conditions apply to all companies and or persons or other entities (“you”) that are attending any workshop or course organised by Raizcorp (Pty) Ltd (“we” or “us”). Please ensure you have read and understand the following:
- Acceptance of terms and conditions
By completing the online booking or registration form for a particular workshop or course, you are agreeing to the terms and conditions (“Terms”) set out below and they will be incorporated into the contract between us (“Contract”). You will ensure that your employees, partners, agents, contractors, subcontractors and any other person attending the workshop or course on your behalf shall comply with these Terms. The Contract is formed when we send you a booking confirmation.
The fee for attending the workshop or course (“Registration Fee”) will be as stated on the online registration form for the relevant workshop or course. Prices are inclusive of VAT except where expressly stated otherwise. All payments for the Registration Fee must be made in full at the time of completing the registration form and in any event prior to the date of the workshop or course. If payment is not received within seven (7) days of your registration, your registration will be cancelled and the payment of any refund will be at our complete discretion. Payment will be made via our online merchant account provider (and you consent to us passing your necessary details to the merchant account provider and to them processing necessary information about you) or directly to our bank account, as notified to you. We reserve the right to run price promotions as we think fit.
All tickets (seats) for the workshop or course shall be non-refundable except as set out in paragraphs 4 and 5 below. However, if you are unable to attend the workshop or course for any reason you may email us at firstname.lastname@example.org to provide us with the name of a substitute to attend the workshop or course on your behalf and on receipt of this email we shall make such substitution and allow the substitute access to the workshop or course. Your ticket (seat) is not transferable to the next scheduled or any workshop or course.
There may be circumstances in which we need to cancel the workshop or course. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us and we will make every effort to provide you with such refund within 30 days of the date of cancellation.
- Postponement or change to venue
There may be circumstances in which we need to postpone the workshop or course or change the venue at which the workshop or course is to be held and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than six months after the publicised date of the workshop or course or the replacement venue is more than 50 kilometres away from the publicised venue, you may cancel your ticket by emailing us at email@example.com and we shall provide you with a full refund.
- Liability and disclaimer (important, you must read this)
Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for such workshop or course and we shall not be liable under any circumstances for any consequential losses.
In providing this workshop or course, no person is acting as your business advisor. We are providing you with training and guidance.
- Your obligations
If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the workshop or course, you will be required to leave the workshop or course and we shall not be liable to refund your Registration Fee or any other payment.
You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the workshop or course (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the workshop or course.
You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings). You are solely liable for any damage caused by you, your employees, contractors, subcontractors and agents to any such area of the venue and shall fully reimburse us in relation to any damage so caused.
You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the workshop or course by you.
- Promotional materials and materials at the workshop or course
You agree that we may include your details in any promotional materials relating to the Workshop or course and/or any materials used at the Workshop or course. We are not liable for errors or omissions contained in such information.
Unless otherwise stated, the copyright for any such promotional materials and any materials used at the workshop or course (including course notes, slides, brochures, articles and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.
You may use such materials for your own business purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.
We reserve the right to change the published programme (including the publicised speakers) or materials as we think fit.
- Photography and filming
We may wish to photograph or film the workshop or course and reserve the right to do so for the purposes of promoting future workshop or courses or otherwise. You consent to us (or any other person attending the workshop or course) photographing or filming you and any persons attending the workshop or course with you. You may not photograph or video the workshop or course without our prior consent.
- Data protection
We will communicate with you using the contact details provided on the Registration Form for the purposes of the workshop or course. We only ask for personal information we need in order to provide our service to you. We collect your information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. The collection of this personal information is in accordance POPI requirements.
We only retain collected information for as long as necessary to provide you with your requested service. The data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Retention and storage of all information collected is in accordance with POPI requirements.
We don’t share any personally identifying information publicly or with third parties, except when required to do so by law.
We shall not send you physical or virtual tickets for the workshop or course. We will have your name on the attendee list and if you have paid the Registration Fee you shall be provided with access to the workshop or course.
- Travel and refreshments
You shall be responsible for making and paying for your own travel arrangements to and from the workshop or course. If you are late at the workshop or course or prevented from attending the workshop or course due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the workshop or course until you arrive. Lunch and light refreshments shall be provided.
- Disability, medical conditions and dietary requirements
If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at firstname.lastname@example.org as soon as possible and in any event at least two (2) weeks prior to the date of the workshop or course.
- Limitations of liability
While every reasonable precaution is taken by us to ensure security and safety at the workshop or course, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the workshop or course, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.
Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the workshop or course and we shall not in any circumstances be liable to you for any consequential loss whatsoever.